Privacy Policy

Last Updated: June 22, 2026

Overview

Blitzgo AI ("we," "our," or "us") operates Voxipo (voxipo.com), an AI voice agent platform that helps small businesses handle phone calls automatically. Before we accept conditional call forwarding from a phone number, we require the business to verify ownership via SMS one-time passcode (OTP). This verification is a prerequisite to using our service — it prevents unauthorized parties from forwarding calls through our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Voxipo, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information to provide and improve our service:

Phone Number. We collect the phone number you submit for verification. This is required to prove ownership before the number can be used as caller ID on automated callbacks made by our AI voice agents.
OTP Verification Data. We collect data related to the one-time passcode verification process, including delivery status, verification attempts, and timestamps, to ensure the security and integrity of the verification process.
Call and Conversation Data. When our AI agent handles a call, we may process call metadata (caller number, call time, duration) and conversation transcripts to provide the service and improve AI performance.
Account Information. Information you provide when setting up an account, such as business name, email address, and billing details.
Device and Usage Information. We may collect information about how you access and interact with the service, including browser type, operating system, referring URLs, and pages viewed.
Log Data. When you use our service, our servers automatically record certain information such as your IP address, request timestamps, and diagnostic data.
Cookies and Tracking Technologies. We use cookies and similar tracking technologies as described in the Cookies and Analytics section below.

How We Use Information

We use the information we collect for the following purposes:

SMS OTP Verification. To send one-time passcodes via SMS and verify phone number ownership before enabling caller ID on automated callbacks.
AI Voice Agent Service Delivery. To provide, maintain, and operate the Voxipo platform, including handling inbound calls, placing automated callbacks, and running outbound calling campaigns.
Service Improvement. To analyze call conversations and usage patterns to improve AI agent performance, accuracy, and user experience.
Fraud Prevention. To detect, prevent, and investigate fraudulent or unauthorized activity, including number spoofing and unauthorized use of phone numbers as caller ID.
Communication. To respond to your inquiries, provide technical support, and send service-related notices.
Legal Compliance. To comply with applicable laws, regulations, and legal processes.

How We Share Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

With service providers who assist us in operating the platform (e.g., SMS delivery providers, cloud hosting, telephony providers), subject to contractual obligations that prohibit them from using the information for any other purpose.
To comply with legal obligations, such as responding to lawful requests from public authorities.
To enforce our Terms of Service, protect our rights, or investigate potential violations.
In connection with a business transaction, such as a merger, acquisition, or sale of assets, with notice to you.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS / Text Messaging

Voxipo uses SMS text messaging to deliver one-time passcodes (OTPs) for phone number verification. By submitting your phone number through our platform, you consent to receive SMS messages for verification purposes.

Message Types: One-time passcodes for account verification and confirmation messages related to caller ID approval.
Message Frequency: Message frequency varies based on account activity. Typically, you will receive messages only when you initiate a verification.
Message and Data Rates: Standard message and data rates may apply based on your mobile carrier plan.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive no further SMS messages unless you re-submit your phone number and consent again.
Help: For assistance, reply HELP to any SMS or contact us at [email protected].
Carrier Disclaimer: Supported carriers are not liable for delayed or undelivered messages.

Cookies and Analytics

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our service. Cookies are small text files stored on your device by your web browser.

Essential Cookies. Required for the basic operation of the service, such as maintaining session state.
Analytics Cookies. We may use analytics services to collect anonymized data about usage patterns, including pages visited, time spent on the platform, and interaction metrics.
Your Choices. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the service.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Phone Number and Verification Data: Retained for the duration of your use of the service and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements.
Call and Conversation Data: Retained as needed to provide the service and improve AI performance, typically for a limited period after which it is anonymized or deleted.
Log Data: Typically retained for up to 12 months unless needed longer for security or legal purposes.
When data is no longer needed, it will be securely deleted or anonymized.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Opt-Out of SMS: Reply STOP to any SMS message to opt out of future messages.
Cookie Choices: Manage cookie preferences through your browser settings.

To exercise any of these rights, contact us at [email protected].

Security

We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), secure storage practices, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Voxipo is intended for business use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by other means. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Business Address: 131 Continental Dr, Suite 305, Newark, DE 19713